Golden Clove rewards
Golden Clove rewards
Rewards are active
Rewards are currently available on eligible website orders. The rules below are read from the same settings used at checkout.
Current rewards rules
Eligible spend is measured in whole steps of $4.00. Each completed step earns 1 points.
A reward costs 100 points and is worth $10.00 off an eligible order.
Points and rewards are subject to the rules shown at checkout. A reward is not cash, and it cannot be exchanged for cash. Voucher stacking depends on the current restaurant configuration.
Worked example: an eligible order of $4.00 earns 1 points. An order of double that eligible spend earns two steps, and any remainder below a whole step does not earn a partial point.
Your account
A website account holds your order history and, where rewards are active, your rewards history. Sign in to view the account page. If you do not have an account, you can create one; a verified email address is required.
Your account and rewards history are private. Use a strong password, keep your login details to yourself and sign out on shared devices. If you think someone else has accessed your account, contact the restaurant straight away.
You can read the current rules on this page and the account area. If rewards are not active, the account page will not show a live balance or promise points for future orders.
Common questions
Can I earn points right now?
Eligible website orders can earn points under the rules shown above. Check the checkout and your account before relying on a balance.
Are points cash?
No. Points and rewards are a restaurant benefit, not cash. They cannot be exchanged for cash and do not earn interest.
Can a voucher and a reward be used together?
Only where the current restaurant settings allow stacking. The checkout is the authority; if it does not offer the combination, it is not available.
What happens after a cancellation or refund?
Refunds and cancellations are handled under the cancellations and refunds page. Automatic points or voucher reinstatement is not promised. Contact us if a transaction needs review.
Will the programme come back?
We do not promise a launch date or a future rate. If the programme changes, this page and the account area will be updated before a new offer applies.
How this page will stay accurate
This page is written from the rewards settings the restaurant has approved, not from memory or a general offer. When the programme changes, the page should change with it, and the examples should be recalculated from the same settings that the checkout uses. A reward that looks attractive here but does not match the checkout is not a reward we want to offer, so we will keep the two in step.
Who this page is for
This page is for guests who want to know whether rewards are available, how they would work if they are switched on, and where to find their account. It is not a promise of a reward, and it does not show anyone's balance. If you are a regular guest and are wondering why nothing appears in your account, the honest answer for now is that rewards are not active on this website.
If the programme changes
If rewards are launched, paused or changed, this page will say so before the change takes effect. Please do not assume that an earlier balance or example still applies once the rules are updated.
Questions about rewards
If you have a question about rewards, check the FAQs or contact us. We cannot reverse a points award or add points to an account by promise alone. If points or a reward were affected by a refund or cancellation, we will explain what happened on the cancellations and refunds page, and in the response to your question. Nothing on this page limits your rights under the Australian Consumer Law.
Read the terms and cancellations and refunds pages for the wider conditions that apply to orders and bookings.