Website Information & Disclosures

Who operates this website

This website is operated by The Golden Clove, an Indian restaurant and bar at 2/4 Marina Promenade, Paradise Point QLD 4216, Australia. Our phone number is 0426 577 976 and our email address is goldenclove.au@gmail.com.

The website provides information about the restaurant, its menu, pickup ordering, table bookings, accounts and rewards. It does not offer delivery or other services listed elsewhere unless we say so on the website.

Our service and availability

Pickup only

Our ordering service is pickup only. You order online and collect from the restaurant at our address. We do not offer delivery through this website or through any third-party platform connected with us. If you see a delivery claim elsewhere that refers to The Golden Clove, please check with us before you order.

Hours and booking availability

Current hours are shown on the website, and they reflect the restaurant's configured schedule. The times available for pickup and booking depend on the kitchen's capacity, our booking settings and the time you choose. Times shown on the site may change before you complete an order or booking. If the time you want is not available, choose another or contact us.

We do not guarantee that a particular dish, time or booking will be available at all times. Availability can change due to demand, sold-out items or unexpected events. Where that affects an order or booking you have made, we will tell you and explain the options under our cancellations and refunds page.

Photographs and images

Our photographs show the restaurant's dining room, its setting by the marina and some dishes from our kitchen. They are provided to show what it is like to visit and how the food is presented. Unless an image is specifically labelled otherwise, the published photographs are original-based and compressed for the web; they are not an ingredient list or a dietary guide.

Please note the following limits:

• A photograph is not a list of ingredients, allergens or dietary information. Please use the allergens page for those questions.
• A dish may look different on the night, depending on the portion, garnish and plating.
• The dining room may look different depending on the time of day, the light and the arrangement of tables.
• Some images on the site may be supplied as alternatives to the originals, and may differ slightly in appearance.
• Images of people are used only where we have permission.

Third-party links and payments

The website may link to third-party services, such as maps and directions, social media, Google review pages and our payment provider at checkout. Those services are provided by other organisations, and their terms and privacy policies apply when you use them. We do not control their content.

Payments for pickup orders are processed by a third-party payment provider. We do not store full card details on this website. Please read the provider's terms when you pay.

Google review links are public. Private feedback sent to us through the contact page or by email is different. It is not posted publicly unless you choose to post it yourself.

Accuracy of information

We work hard to keep the website accurate. Menu items, prices, opening hours and booking times may change without notice. Where information on the website conflicts with a confirmation we have sent you, the confirmation is the one for your order or booking. If you think something is wrong, let us know.

Nothing on this website is medical advice. If you have a medical condition or a dietary need, speak to your doctor or other health professional, and speak to us before you order.

Changes to information on this site

Information on this website may change as the restaurant's menu, hours, services and policies change. We aim to keep the pages accurate, but the most reliable source for an order or booking is the confirmation we send you for that transaction. If you notice something that looks out of date, please tell us so we can correct it.

How to read this page

This page does not replace the detailed policies. It explains what each part of the website is for, where information comes from, and where to go for the full answer. If you are unsure which page applies to your question, start with the help and FAQs page, or call us.

Policy and contact routes

Each question has a route. For privacy questions, see the privacy policy and the cookies section. For terms and conditions, see the terms of use and sale. For cancellations, refunds or problems with an order, see the cancellations and refunds page. For allergens and dietary questions, see the allergens page. For general questions, see the help and FAQs page.

To contact us about any of these, call 0426 577 976 or email goldenclove.au@gmail.com. Please include the page or policy you are asking about, and any reference number that applies to your order or booking.